AECOM Freeway Safety Service Patrol Operator in Staunton, Virginia
Business Line Transportation
Position Title Freeway Safety Service Patrol Operator
United States of America - Virginia
AECOM is actively seeking highly motivated individuals to train and function as Safety Service Patrol Operators (SSP Operators) supporting the Virginia Department of Transportation's (VDOT) program. SSP Operators play a key, critical role in minimizing traffic disruption and ensuring the safety of motorists traveling the interstates.
These dynamic roles are ideal for individuals with a strong desire to help and demonstrated problem solving skills typically acquired with mechanical aptitude/training, experience/training as a Driver, experience/training as an emergency responder, military, and/or wrecker job experience.
Full-time SSP Operators are provided with a company cell phone, radio, and a fully outfitted F250 response vehicle while working on this program.
The responsibilities of this position include, but are not limited to:
Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorists, roadway deficiencies, site distance problems and obstructions that may cause lane blockage
Prepare for and respond to traffic disruptions
Operate reversible roadway and high-occupancy vehicle gates
Professionally and courteously assist the public with circumstances that have left them stranded, such as dead batteries, running out of gas, or flat tires.
Ensure compliance with all Federal, State, and Municipal laws, rules and ordinances
Monitor, report and document roadway deficiencies to Dispatch or District offices
High School Diploma and or equivalent certificate (GED)
Be a minimum of 21 years of age
Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC)
Possess a valid Virginia Class D License and a clean driving record in the last 7 years, including no suspension of license or single violation that Virginia Motor Vehicle treats as worth 6 demerits
Must pass a pre-employment drug screen
Must participate in and successfully complete a post-offer, pre-employment fitness for duty questionnaire
Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing. Position will include wearing associated personal protective equipment
Possess or be able and willing to obtain CPR certifications
Basic competency in using computers such as laptops, smart pads
Working knowledge of basic automotive repair
Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers
Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules will vary
Able to maintain situational awareness at all times
Adherence to all federal, state, and local laws, ordinances, regulations and standards related to traffic and motor vehicle operation and safety
Ability to maintain a courteous and considerate demeanor at all times and constantly strive to provide customer excellence
Willingness to consistently do their part to contribute and maintain a safe and secure workplace
Ability to communicate clearly and concisely
High degree of autonomy in carrying out responsibilities requires a strong sense of judgement and self-motivation to perform, while also working in a team, collaborative environment
Position is performed outdoors 100% of the time, along roadsides in an uncontrolled work environment
Uniform compliance to ANSI 107 Class 3 standards and safety shoes meeting current ASTM F2413 standards (program provided)
Short or no notice work assignments
Must be able to operate with a Safety first mentality while adapting to changing conditions and at times performing multiple tasks
Geographic familiarity with regional freeway system and arterial roads
Associate’s degree in incident management, dispatch or transportation related field or a combination of education and practical experience in similar roles
Competent in MS Office products
Knowledge/experience of incident management techniques
Radio and telecommunications experience
What We Offer
AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.
At AECOM, employee's safety and security are our top Safeguarding core value. All employees are expected to set the highest level of safety expectation in their work, display the highest level of safe behavior, and actively participate in AECOM's Safety For Life Program. SH&E is a part of our company culture and participation is required for all employees.
NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.
Job Category Transportation Operations Management / Traffic Monitoring
Business Group Design and Consulting Services Group (DCS)
Country United States of America
Position Status Full-Time
Requisition/Vacancy No. 190697BR
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.