AECOM Security Communications Center Specialist, Full-Time in San Antonio, Texas

United States of America - Texas, San Antonio

Job Summary

AECOM is seeking cleared, full-time Security Communication Center Specialists to support a secured facility. The duties include, but are not limited to:

  • View and manage cameras and access control.

  • Handle facility emergency calls.

  • Receive information from officers about facilities.

  • Electronically process medical, burglary, trespass/unauthorized entry and life safety alarms signals and dispatch appropriate response personnel.

  • Monitor and accurately record the time calls are received as well as when dispatched, and the time the en-route officer arrives and clears the call.

  • Monitor radio channels of communications for officers in need of backup or assistance.

  • Respond to alarms using electronic monitoring software to assist with the notification of police, fire, or emergency medical personnel.

  • Disarm and re-arm alarms when prompted or as required.

  • Answer 9-1-1 emergency telephone and alarm system calls.

  • Determine the type of emergency, its location, and decide the appropriate response in accordance with customer procedures.

  • Relay information to the appropriate first-responder agency.

  • Coordinate the dispatch of emergency response personnel to incident scenes.

  • Keep detailed records of all calls.

  • Other duties as assigned.


Minimum Requirements

  • Minimum High School diploma or GED required.

  • Must be a U.S. citizen.

  • Must possess an active Top Secret security clearance with SCI eligibility and polygraph; TS/SCI with polygraph.

  • 0-2 years of similar Access Control experience in a secure environment.

  • Ability to stand/sit and walk for long periods of time.

  • Read, speak and, understand English language fluently.

  • Ability to complete written reports and forms.

  • Excellent customer service skills.

Preferred Qualifications

  • n/a

What We Offer

When you join AECOM, you become part of a company that is pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Security / Force Protection

Business Line Management Services

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 205209BR

Clearance Required Yes

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.