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company that is <a href="" target="_blank">pioneering the future </a>. Our teams around t
down to not only <a href="" target="_blank">delivering a better world </a>, but working to “ma
Check us out at <a href=""> </a>Come join our te
leadership. Our <a href="" target="_blank">core values </a> define who we are,
e that champions <a href="" target="_blank">inclusion, diversity </a> and overall <a href="" target="_blank">employee well-being </a> through programs su

Job Information

AECOM Deputy Program Manager in Pearl River, New York

United States of America - New York, Pearl River

Job Summary

AECOM is seeking a Technical Services Manager for a pharmaceutical complex in Pearl River, NY! Typical work hours are 8am–4:30pm; hours may vary based on business demand.

This position is responsible for Building Systems and Maintenance Operations for the Pearl River facility including ensuring the safety and wellbeing of its employees, safeguarding company funds/property and generally representing the company with respect to the client.

The Technical Services Manager directs a workforce of technicians and professionals engaged in a variety of activities in the management of a Pharma headquarters, research and office complex. Position ensures established company goals are realized while maintaining client relations that will enhance future business. Has total responsibility for managing all aspects of the contract. The position will act as a backup to the site Program Manager and a SME for related client sites as needed.


Specific Responsibilities-Building Systems & Maintenance Operations

  • Provide support to building O&M teams with development of strategies that help create processes/programs able to sustain low operating costs. Performs evaluations and trains teams to identify/eliminate waste, reduce O&M costs and reduce system failures.

  • Maintain 24x7 operations of all critical building support systems (HVAC, Mechanical, Plumbing, Electrical, Lab support, etc.)

  • Develop, plans and implements program for preventative maintenance activities

  • Manage multiple subcontractors supporting the O&M functions

  • Develop budgets and manages expenditures as directed

  • Manage various aspects of the contract with the client

Shows strong technical background and understanding of

  • Proactively identify potential project problems/opportunities and analyzes issues using appropriate resources to develop the optimum approach to mitigating problems and/or exploiting opportunities

  • Technical working knowledge of client’s equipment/systems/processes

  • Ability to quickly diagnosis equipment issues and repair or cause to repair same

  • Critical nature of the clients work environment including the particulars of a research facility

  • Technical writing understanding the value of procedures

  • Technical knowledge of industrial electrical and mechanical systems with the ability to prioritize/assign/track/trend equipment history

  • Contract contractors/suppliers/other service providers

  • Manage through the use of Computerized Maintenance Management Systems (CMMS)

  • Write/modify maintenance work orders to improve equipment performance

  • Provide maintenance planning/scheduling

  • Knowledge of reliability maintenance

Good customer relations and a client partnering mentality

  • Maintain daily communication with the Program Manager/Client ensuring no surprises

  • Sense of urgency on customer response and addressing issues

  • Experience with developing/managing to/presenting key performance indicators

  • Team building skills

  • Relationship with client must be maintained at the highest level at all times

  • Work with key senior client management ensuring exemplary daily operations support

  • Good objective/logical thought process-critical thinking/problem solving skills

  • Facilitate meetings

  • Strong ability to delegate and obtain accountability/results from employees

  • Solid background in HR issues, i.e. hiring, counseling, etc.

  • Ensure resolution with conflicts in the workplace

  • Project continuous improvement, set goals/objectives and meet the schedule, KPI’s and budget

  • Organizational skills to track/mitigate potential compliance issues

  • Support the Company in contract negotiations

Safety Consciousness

  • Provide leadership to the operation ensuring an accident free workplace. Walks the talk!

  • Ensure establishment of comprehensive safety procedures

  • Ensure the plans are aggressively monitored and requirements enforced

  • Actively participates in execution of plans including emphasizing the plan in new hire orientation

  • Establish/monitor comprehensive lock out /tag out procedures, hot work procedures and other safety policies

  • Maintain appropriate Job Hazard Analysis for all work and develops JHAs as appropriate for new/altered work


  • Exhibit confidence and positive attitude about the project/Company

  • Demonstrate strong interpersonal skills (i.e. conflict resolution, team builder)

  • Maximize use of company resources. Clearly understands the role, responsibility, authority and accountability of each team member

  • Delegate effectively and raise standard related to quality and quantity of work performed

  • Anticipate operation needs and provide good direction, doesn’t need to be told what to do next to make things happen

  • Maintain voluntary turnover at less than 5%

  • Demonstrate through experience/knowledge/skill in managing service providers for mechanical work, electrical, plumbing and specialty vendors

  • Strictly adhere to and effectively implement Company and Client policy/programs

Employee Relations

  • Hire, terminate, train and ensure all work activities are completed in a manner that exceeds the client’s expectations

  • Effectively administer Performance Management system for reports on an on-going basis including goal setting and feedback. Develop and ensure current Individual Development Plans are in place for all employees

  • Promote employee development

  • Take timely disciplinary action as required

  • Use technology tools to improve technician knowledge and certification

  • Create/maintain a succession plan

  • Provide mentoring to team members

  • Maintain a program of self-development

Communication Skills

  • Demonstrate consistent, effective and efficient written and oral communication skills (client, employees, suppliers, subcontractors, management, etc.)

  • Communications are frequent, complete and frank. Problems are dealt with promptly and effectively

  • Maintain consistent communication with management on key issues, potential client issues and approach to resolutions

  • Effectively communicate the project’s vision

  • Communicate with integrity and candor

Other duties as assigned.

For more information, please contact Stephen Senkowski at 540-370-8767 or!

Our group provides facilities and production maintenance services for our clients’ industrial, manufacturing, distribution, pharmaceutical and commercial sites worldwide.

  • We run our own crews of Production Maintenance Techs, CNC Service Techs, Automation Techs, Industrial Electricians, Maintenance Mechanics, Industrial HVAC Techs, Logistics/Crib Management, Planner/Schedulers, Supervisors and safety professionals inside our customers’ facilities to keep their infrastructure operating smoothly.

  • These are full-time regular positions with AECOM that offer competitive pay and a full benefits package, including

  • Medical, Dental & Vision insurance

  • 3 weeks accrued Paid Time Off per calendar year

  • 401k plan with 3% company match

  • Employee discounts

  • And much more

  • Your benefits start the same day you do!

  • Check us out at\_Jt-Q

Come join our team!

Minimum Requirements

  1. Bachelor’s degree in Mechanical, Electrical, or Chemical Engineering or Facility Management or another relevant discipline, or demonstrated equivalent combination of education, training and experience.

  2. In addition to education requirements, this position requires 8 years of operations / maintenance experience, including 5 years with supervisory responsibilities in a technical field.

  3. Progressive career experience in facility maintenance management.

  4. Working knowledge of purchasing and/or utilizing and managing subcontracts or vendors.

  5. Staff management experience, including disciplinary action, hiring, terminating and performance appraisals.

Additional Information:

  • Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

  • This position may require a valid Driver’s License.

  • This position does not include sponsorship for United States work authorization.

  • This position will require the ability to obtain a security access badge at our client’s location.

  • This position may require various shifts, weekends, and alternative work schedules.

Physical Requirements:

  • Some tasks will require repetitive wrist movement.

  • Some tasks will require the ability to walk extensively throughout facilities during a workday.

  • Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen.

  • Requires ability to use a variety of office equipment and to operate a computer keyboard to access data bases, to send/receive messages and to prepare documents.

  • Requires ability to attend meetings throughout the site and potentially travel to other AECOM, customer and/or vendor locations in the area, as well as some air travel to more distant locations.

  • Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings and presentations.

  • Demonstrated fluency in computer use including the full Microsoft product line.

  • Requires some moving of light to medium weight materials into desks, filing cabinets and other storage locations.

  • Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.

Special Requirements:

  • Wear steel toe safety shoes, safety glasses, gloves, hard hats and other Personal Protective Equipment as needed.

  • Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.

Preferred Qualifications

  1. Experience working in a cGMP or similar regulated environment

  2. Experience utilizing a CMMS (computerized maintenance management system) and Microsoft Office programs such as Excel, Outlook, Word, Power Point, and Visio.

  3. Experience managing a budget.

  4. Consistent demonstration of the ability to proactively identify potential problems or opportunities, analyze issues using all appropriate resources, develop alternatives, and arrive at the optimum approach to mitigate problems or leverage opportunities.

  5. Predictive maintenance experience, including areas such as IR scanning, ultrasonic, vibration and oil analysis, testing, life cycle studies, incident reports, root cause analysis and/or additional data gathering programs.

  6. Vibration Analysis Training and Certification.

  7. Experience in contract negotiation.

  8. Certification or formal training from Facility Maintenance Organizations such as IFMA, AFE or BOMA

Other Attributes:

Must be willing to work overtime when required. May be required to work holidays and weekends.

What We Offer

When you join AECOM, you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions

inclusion, diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are, how we act and what we aspire to, which comes down to not only

delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Maintenance

Business Line Management Services

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 223506BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

EOE including Disability/Protected Veterans
Accessibility/Reasonable Accommodations