AECOM Toll Service Attendant I in Orlando, Florida

United States of America - Florida, Orlando

Job Summary

AECOM/CFX is seeking a Full Time Toll Service Attendant for the 3rd Shift at our Conway Toll Plaza in Orlando, Florida.

Typical Responsibilities:

  • Perform all work in accordance with AECOM/CFX safety rules and requirements.

  • Perform all work in accordance with AECOM/CFX company policy, project contract agreement, and applicable laws.

  • Being flexible to work, times, shifts and toll plazas other than home plaza preferred.

  • Responsible for collection and account records of tolls.

  • Accurately classify vehicles and process non-revenue transactions.

  • Responsible for Tour Fund and revenue collection as assigned.

  • Maintain accurate deposit and transition funds.

  • Provide high level of courteous customer service.

  • Provide clear, courteous and accurate directional information.

  • Assist with traffic control and notification of safety hazards within toll lanes.

  • Responsible for learning all aspects of toll collections.

Minimum Requirements

Experience:

  • Must have a minimum of 520 hours experience as a Toll Service Attendant prior to being hired as full time Toll Service Attendant.

Skills:

  • Must be able to effectively communicate with customers including providing directions and assisting with safety hazards.

  • Excellent communication and interpersonal skills through current and/or past employment.

  • Must be knowledgeable of and able to provide directions to local attractions and facilities; such as airport, bus station, Convention Center, Amway Center, and hospitals.

  • Ability to speak, write, and understand English.

  • Basic computer skills are required.

Other:

  • Must be available to work other times as business needs or client requirements necessitate.

  • Valid driver’s license

  • Valid contact number for duration of employment is required. AECOM/CFX needs the ability to contact employees related to shift or plaza changes.

  • Routine lifting and or carrying up to 50 pounds.

  • Standing for the duration of work shift.

Preferred Qualifications

  • High school diploma or graduate equivalency (GED).

  • Some money handling experience

  • Candidates interested in working with manager to become an Acting Toll Service Supervisor are preferred.

  • Experience with Outlook, Microsoft Word and Excel

  • CFX Toll Operations system experience

Additional Information:

  • Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

  • This position does not include sponsorship for United States work authorization.

  • Relocation benefits are not available for this position.

What We Offer

When you join AECOM, you become part of a company that is pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Transportation Operations Management / Traffic Monitoring

Business Line Construction Services

Business Group Construction Services Group (CS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 201760BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.