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Job Information

AECOM Digital Consulting Services Leader in Markham, Ontario

Canada - Ontario, Mississauga

Job Summary

AECOM is seeking a Regional Digital Consulting Services Leader for the Canada Region to lead the growth of a new regional digital business and associated practice areas. The Regional Digital Consulting Services Leader will report to the Regional Digital Adoption Leader, who will serve as a senior sponsor for digital adoption in the core business within the region, with indirect report to the Global Digital Consulting Services Leader, who will set digital strategy globally.

This position can be based out of any of our Canadian offices with the option to work remotely.


At AECOM, we believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

We take on the most complex challenges and pioneer innovative, iconic solutions that push the limits of what’s possible – the world’s longest cable-stayed bridge, record-breaking sports events, the largest greenfield port development mega project, life-sustaining and disaster recovery programs, and the tallest tower in the Western Hemisphere.

On projects spanning transportation, buildings, water, governments, energy and the environment, we deliver professional services throughout the project lifecycle.

We are proud to be recognized for excellence:

o Fortune’s World’s Most Admired Companies – 2014-2020

o #1 in Transportation and General Building in Engineering-News Record's 2019 “Top 500 Design Firms” and #1 2019 “Top 200 Environmental Firms”

o VIQTORY 2020 Military Friendly® Gold Employer

o Perfect score on the Human Rights Campaign Foundation's Corporate Equality Index for 2017-2019

About Digital @AECOM

As a member of the regional digital leadership team, you will work with professionals across all business lines in the geography and around the world to advance AECOM’s global digital strategies and priorities. The regional digital strategy will be closely coordinated and integrated with the overall regional growth strategy, however, is expected to build an independent digital consulting business. The global digital team includes strategy, solution management, hosted services delivery, and consulting services delivery. Digital strategy and solution management will be set globally, but tailored for implementation in each region.

The Regional Digital Consulting Services Leader will report to the Region Digital Adoption Leader with indirect report to the Global Digital Consulting Services Leader.

The Regional Digital Consulting Services Leader will work closely with regional and global digital leadership to build, manage and grow a new department of digital consulting professionals through consolidation of existing disparate digital teams to a central digital consulting services department. Strategically aligning the focus on key clients in the region and improving the contributions of the team to the region (i.e. revenue, margin, net promotor score), as well as working with the global digital team to create a structure that incentivizes collaboration across regional digital teams and with Business Lines within regions.

Key Responsibilities

  • Transition current disparate teams to central team

  • P&L responsibilities including revenue generation, project margin achievement, DSO, G&A, project delivery, client satisfaction, staff utilization, safety, claims resolution and quality

  • Identify and develop key client relationships and monitor client satisfaction levels, in coordination with existing Client Account Managers when applicable

  • Plans, organizes and implements business development activities

  • Leading regional digital consulting bids and supporting global bids

  • Directs and coordinates activities of the team

  • Clearly defining / refining the digital consulting service offerings within the region

  • Ensures the success and growth of the consulting team in collaboration with the other regional teams

  • Connecting and sharing resources with the global digital team

  • Promoting the service offerings internally and externally

  • Recognizing outstanding contributions and outcomes

  • Showcasing proof points and case studies

  • Celebrating success

Minimum Requirements

  • Bachelor’s degree +10 years’ experience in digital project and solution delivery or demonstrated equivalency of experience and/or education, including 2 years of leadership

  • Experience Implementing digital solutions within an ACE consulting environment

  • Exceptional interpersonal and stakeholder management skill

  • Knowledge of financial reporting (return on investment)

Preferred Qualifications

  • Demonstrated experience building digital teams (for key accounts, digital or technology practices eg Analytics, ITS, ICT, digital solutions)

  • Degree in Engineering, Architecture, Data Science, Information Management or related field

  • MBA or other business degree (desirable)

  • Self-starter with the ability to work as a positive, energized and adaptable team member

  • Ability to develop and implement digital growth strategy

  • Knowledge of digital twins and IoT integration

  • Knowledge of parametric designs and adoption strategies

  • Flexible with work times to align with colleagues in different time zones

  • Highly developed written and oral communication skills, including the ability to present ideas and influence senior leaders

  • Extremely strong relationship building skills

  • Demonstrated ability to champion and drive ideas/programs/solutions

  • Excellent organizational and time management skills, able to work under pressure and prioritize effectively

  • Able to demonstrate passion, energy and drive, especially in the face of resistance

  • Exceptional cross business line understanding and collaboration

  • Demonstrated client relationship and business development capabilities

  • Demonstrated inspirational leadership

  • Demonstrated innovation delivery

What We Offer

When you join AECOM, you become part of a company that is pioneering the future. Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world, but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Program and Project Management

Business Line Water

Business Group Design and Consulting Services Group (DCS)

Country Canada

Position Status Full-Time

Requisition/Vacancy No. 254824BR

Additional Locations CA - Burnaby, BC - 3292 Production Way, CA - Calgary, AB - 48 Quarry Park Blvd, CA - Markham, ON - 105 Commerce Valley Dr W, CA - Montreal, QC - 85, Sainte-Catherine St West, CA - Ottawa, ON - 1150 Morrison Dr

Virtual: No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.