AECOM Quality Assurance Manager in Fort Worth, Texas

Business Line Government

Position Title Quality Assurance Manager

United States of America - Texas

Fort Worth

Job Summary

  • This position is contingent upon award

  • The Department of Homeland Security, Customs and Border Protection National Aircraft Maintenance Support program provides support a nationwide maintenance and logistics support program for its fleet of up to 200 fixed and rotary wing aircraft of various types and models, located at more than 30 civil and military airports along the nation's land borders and the Commonwealth of Puerto Rico.

As a key member of the program management team, The Quality Assurance Manager will develop, improve, and maintain an organization that ensures maintenance is performed to the highest possible degree of workmanship and materials using the most efficient methods of inspection and engineering. The Quality Assurance Manager ensures compliance with both FAA and DoD Directives and Regulations.

The Quality Assurance Manager supervises quality personnel at each operating site. The Quality Assurance Manager reports to the CBP Maintenance Program Director and works closely with the Maintenance Manager on a daily basis. The Quality Assurance manager also reports on a matrixed basis to AECOM’s Corporate Quality Executive.

Specific responsibilities include:

  • Establish and administer an organization to perform timely inspection of aircraft, components, accessories and facilities to ensure all maintenance and repairs performed on CBP aircraft are performed in accordance with FAA and DoD Directives and Regulations

  • Develop, augment and implement consistent QA processes across all CBP sites in accordance with AECOM’s existing AS9110 Aerospace Standard for Maintenance.

  • Monitor Inspection Interval Efficiencies, Quality Effectiveness Rate and standardization

  • Establish, review and modify company policies, procedures, instructions and information associated with Airworthiness Directive (AD) and TCTO programs to ensure all applicable ADs and TCTOs are addressed in a timely manner to ensure on-time compliance and airworthiness.

  • Monitor technical directives for CPB aircraft impact

  • Track ADs to ensure on-time compliance of one-time and repetitive ADs in addition to assuring compliance is properly documented and records are periodically audited.

  • Airworthiness Inspection Management (AIM) monitoring activity

  • Revise and update on a timely basis maintenance program task cards, time control components, General Maintenance Manual (GMM) to ensure AECOM, industry and FAA requirements are met.

  • Review, revise and post Standard Operating Instructions (SOI’s). Develop inspection procedures and quality control methods to ensure aircraft, engines and components meet CBP’s continuous airworthiness maintenance program requirements.

  • In coordination with the Maintenance Manager Ensures the content of publications and manuals are in compliance with regulations and FAA and DoD approval/acceptance is received prior to distribution/use.

  • Responsible for FAA and DoD reports and compliance with records audits.

  • Measure, compile, and report Quality Assurance performance metrics and relevant benchmarks as required by the Program Manager and CBP

  • Administer AECOM reliability program and serves as chairman during Reliability Board meetings and makes recommendations for product improvements to improve airplane reliability and reduce maintenance cost.

  • Ensures vendors are audited, added and removed from the Company Approved Vendor List when they no longer meet standards

  • Audit maintenance operations at each site, including TDY locations, to ensure good housekeeping practices are followed, that work is done in accordance with AECOM policies, and manufacturer manuals are being used by maintenance and inspection personnel

  • Responsible for verification of tool calibration control program is managed properly with no tools exceeding their calibration due dates

  • Ensure good housekeeping and safety practices are applied throughout the maintenance facilities and that FOD prevention and Tool Control Program are in effect

  • Performs periodic safety checks of the facility and the ramp area and equipment to ensure personnel are safe and equipment meets safety standards

  • Review newly released Service Bulletins and Service Letters, recommend acceptance or rejection, and forward them on to technical writing staff to produce EOs

  • Ensure maintenance systems updated to reflect the maintenance peformed, as well as task cards and ADs that are accomplished are reset in the computer and work package is audited and filed

  • Directs audits of the Airlift library at each location where maintenance is performed to ensure sufficient manuals are available to perform the required maintenance and manuals are revised and current

  • Forecast, monitor and support airframe specific “inspection surges” at various locations

  • Establish excellent working interface with OEM Field Service Representatives, including Airbus, Beechcraft, Pilatus, and Cessna

  • Support regulatory site visits by FAA inspectors at various locations

  • Support special projects such as: Cockpit and Avionics Upgrades, NVIS Mods, Various sensor and antenna package installations and testing, interior refurbishment, Paint outsourcing, coordinate EMI/EMC test outsourcing.

  • Environmental Safety & Health (ESH) activity

Minimum Requirements

  • Minimum of seven years experience as an Aviation Quality Manager, including at least two years of managing quality assurance for an aircraft fleet

  • Current Airframe and Powerplant certificate with the Inspection Authorization rating for at least 5 years.

  • Experience working on both fixed wing and rotor wing aircraft in most recent three years work history

  • Familiar with increased inspection scope demands inherent with modified aircraft

  • Experience with AS9100, AS9110, and AS9120 registered quality procedures

  • Thorough knowledge of Aircraft Maintenance Manuals and FAA Regulations

  • Familiarity with computer based software to monitor quality assurance activities and reports

  • Experience maintaining an accident free workplace

  • Experience leading team of comparable size and complexity

  • Strong interpersonal and oral and written communication skills for effective day-to-day work unit supervision

  • Ability to travel

  • Possess a valid state issued driver’s license

  • Must be a U.S. citizen able to obtain and maintain a government security clearance; active Customs and Border Patrol clearance a plus

Preferred Qualifications

  • Active Customs and Border Patrol security clearance

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

At AECOM, employee's safety and security are our top Safeguarding core value. All employees are expected to set the highest level of safety expectation in their work, display the highest level of safe behavior, and actively participate in AECOM's Safety For Life Program. SH&E is a part of our company culture and participation is required for all employees.

NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Quality Assurance / Quality Controls

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 191184BR

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.