AECOM Director of Operations – Gulf/Southwest, Buildings + Places in Dallas, Texas

Business Line Building Engineering

Position Title Director of Operations – Gulf/Southwest, Buildings + Places

United States of America - Texas

Dallas

Job Summary

AECOM is actively seeking a creative, highly talented Director of Operations for immediate employment in the Dallas, Texas office. The Director of Operations will report directly to the Gulf/Southwest Buildings + Places Regional Business Line Leader (RBLL). The Gulf/Southwest region is approximately 100 employees and $20M in Net Revenue.

AECOM’s Buildings + Places (B+P) business line is dedicated to excellence and integrated design solutions. We offer exciting work, great clients and an award winning portfolio. With a range of expertise from strategy through project realization, the connections we make among people and places provide new insight to better outcomes for clients and communities. Better outcomes grow economies, protect natural systems, conserve natural resources, make societies more equitable and make people healthier and happier. Our expertise includes economic and development planning, master planning, urban planning, architecture, interiors, building engineering, strategy, and landscape architecture. AECOM’s teams are leading the industry with visionary and forward-thinking projects such as the Golden 1 Center in Sacramento, CA; multiple projects at the World Trade Center, New York, NY including Liberty Park; the Lower Manhattan Coastal Resilience (Big U), NY; the San Diego Waterfront redevelopment, and the LA 2028 Olympic master plan.

To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operations

Primary Responsibilities: Day-to-day operational management of B+P’s Gulf/Southwest (GSW) Region. Ensures a safe and healthy work environment. Plans for and directs operations for the Region, providing operational, project delivery, and technical leadership which includes: project management and delivery, technical excellence, client satisfaction, quality, safety, resource allocation, and employee development and training. Initiates and maintains extensive contacts with senior level region, business line and technical experts within the company and with other organizations and companies. Responsible for the health, safety, and wellbeing of employees and the projects and programs managed. Champions the AECOM Safety For Life Program and ensures zero incident techniques are utilized and measured. As a member of the Region Management Team, focuses on optimizing the overall performance of the region.

  • Analyzes operational performance for every market sector within B+P and proactively identifies areas of improvement; this includes analyzing key KPIs such as utilization, gross margin, SG&A, EBITA and DSO.

  • Core competencies in professional staff development, mentorship, and retention are critical. In an operations role, supports the continued growth and development of a professional environment for a creative enterprise, built on design and delivery excellence.

  • Collaborates with all disciplines: Architecture, Interiors, Building Engineering, Strategy+, Asset Management and DP&E on delivery of business plans.

  • Works with business unit leaders and finance and accounting to forecast volume of work and identify deviations from plan/outlook.

  • Provides the RBLL B+P Leadership Committee support in developing the annual budget and preparing the financial outlook and other financial performance forecasts.

  • Partnering with Finance/Project Controls to continuously improve operational excellence and acts in a leadership role to drive improvement.

  • Communicates with staff to ensure that all initiatives are delivered and executed in a positive and effective manner.

  • Acts as Delivery Excellence and Deliver to Win area coordinator.

Project Delivery (Do Work)

Primary Responsibilities: Client leadership, Project management for key projectsincluding project leadership, project reviews, quality assurance/control; Margin achievement and preservation; Technical expertise and best practices; Client satisfaction.

Responsible for project delivery and client service: Project staffing, workload balancing, and technical work in accordance with client expectations, contract scope of work and budget, and to company, professional, quality, safety and legislative standards. Responsible for effective project reviews and ensures quality assurance/control and compliance. Develops technical standards and implements best practices. Acts as an advisor to clients and acts as an advisor to others on client expectations, project delivery, technical practice and business units. Serves as top advisor on projects of large scope and complexity.

People

Primary Responsibilities: Hiring, development, management, deployment, retention and engagement of employees.

As the Leader of Project Management, the Director of Operations assists with the recruitment, management, leadership and development of a team of project management/delivery and technical professionals specific to a market sector or discipline. Builds high performance, collaborative teams who demonstrate a strong focus on clients, a commitment to excellence and innovation, and strong employee engagement. Champions the Performance + Rewards program and succession planning processes. Ensures that AECOM programs such as Sustainability, Corporate Social Responsibility, Diversity and Inclusion, and Ethics & Compliance are a significant part of the organizational culture.

Minimum Requirements

  • Bachelor's degree in Architecture, Interior Design, Building Engineering, Planning or related field

  • 15+ years of experience in the Design and Building industry with five years in an operations role

  • Proven delivery as Project Manager on large complex projects

  • Proven record of delivering work, managing teams, and development of a collaborative practice

  • Collaborative style; team player

  • Willingness to see opportunity and act

  • Ability to lead and be decisive; strategic mindset

  • Loves challenge

  • Proven financial and operational acumen

Preferred Qualifications

  • Master’s Degree

  • Member of Professional or Technical Society

  • Registered Architect, Engineer, Interior Designer or Planner

What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

At AECOM, employee's safety and security are our top Safeguarding core value. All employees are expected to set the highest level of safety expectation in their work, display the highest level of safe behavior, and actively participate in AECOM's Safety For Life Program. SH&E is a part of our company culture and participation is required for all employees.

NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Management

Business Group Design and Consulting Services Group (DCS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 181334BR

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.