AECOM Mission Support Administrator Level I in Chantilly, Virginia

Business Line Government

Position Title Mission Support Administrator Level I

United States of America - Virginia

Chantilly

Job Summary

The scope of Level I Mission Support Administrator work is to provide assistance to the completion of routine tasks and requirements for general office and/or program support. The nature of the work is primarily transactional in nature and requires general knowledge of basic administrative processes and procedures.

Mission Support Administrators perform a wide range of duties. Depending on the functions and business areas supported, duties may include the following:

  • Calendars, phones, email

  • Maintains a schedule of appointments for a manager or office

  • Monitors e-mail and telephones of manager(s) or office members

  • Answers routine telephone calls, direct calls or takes messages

  • Documents and correspondences

  • Drafts, proofreads, and edits, routine correspondences

  • Tracks status of incoming and outgoing cable traffic

  • Produces other documents such as instructions, spreadsheets, presentations, and reports

  • Filing and information management

  • Maintains tracking records and filing systems

  • Maintains and updates databases or spreadsheets

  • Performs data input, data collection and research; retrieves information or documents from databases and the Internet

  • Serves as a focal point for response to queries regarding local in-house and Agency-wide administrative databases.

  • Office management

  • Assists in the planning, scheduling, organizing, and execution of meetings, conferences, and off-sites

  • Participates in meetings and events: may serve as recorder or working member of group, and may brief or present administrative support related information

  • Prepares travel arrangements for unit managers and others

  • Greets and/or escorts visitors and guests

  • Opens, sorts and distributes incoming mail, newspapers, faxes, and other publications/documents

  • Performs back up duties for other offices within the directorate/office

  • Implements new administrative support processes

  • Cover/Security

  • Passes and receives clearances and prepares access lists

  • Logistics

  • Assists in the ordering of supplies and arranges for the repair of office equipment

  • Issues equipment, records, receipts, or supplies

  • Customer Service

  • Establishes administrative contacts and professional relationships for networking and liaison across the Agency/IC

  • Ensures that management, co-workers, customers, and stakeholders are informed on pertinent matters

  • Responds on a daily basis to staff’s needs and to customers’ questions and inquiries

Multiple locations in Washington Metro Area

IND-ICS

Minimum Requirements

Six months of prior administrative support or comparable experience, preferably in an office environment; applicable vocational education may be substituted for work experience.

Preferred Qualifications

Knowledge, Skills and Abilities

  • This position requires basic knowledge, skills and ability.

  • Knowledge

  • Ability to obtain a basic knowledge of the organizational structure, rules, regulations, and policies

  • Some knowledge of current practices associated with filing and tracking systems

  • Skills

  • Basic skill in the use of MS Office

  • Basic interpersonal skills to establish and maintain effective working relationships

  • Basic skills to learn and perform routine tasks

  • Basic skills to operate general office equipment and conduct internal transactional applications

  • Abilities

  • Ability to adapt to changing work requirements and priorities that may require overtime or extended hours

  • Ability to be discreet and maintain confidentiality

  • Ability to communicate orally and in writing, in a clear and concise manner

  • Ability to participate productively as a contributing member in a team environment

  • Ability to apply basic customer services skills sufficient to support customer relations and respond to customers’ questions and/or concerns

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What We Offer

AECOM is a place where you can put your innovative thinking and business skills into high gear and work alongside other highly intelligent and motivated people. It's a place where you can apply your skills to some of the world's most challenging, interesting, and meaningful projects worldwide. It's a place that values the diversity of our areas of practice and our people. It's what makes AECOM a great place to work and grow. AECOM is an Equal Opportunity Employer.

At AECOM, employee's safety and security are our top Safeguarding core value. All employees are expected to set the highest level of safety expectation in their work, display the highest level of safe behavior, and actively participate in AECOM's Safety For Life Program. SH&E is a part of our company culture and participation is required for all employees.

NOTICE TO THIRD PARTY AGENCIES: Please note that AECOM does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, AECOM will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, AECOM explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of AECOM.

Job Category Administrative Support / Secretarial

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 182626BR

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.